Question 1

How do I access my Membership Discount?

Accepted Answer

The easiest way to access your membership discount is to go to the event you are interested in attending.
Instead of ordering the tickets at full price Click on Membership Offer (Show Details)

Click Login and input your membership Email and Password (or Get a Membership if you are not currently a member)

Go ahead and now add your ticket to the event and you will see your discount will automatically apply!

Question 2

I forgot my password. How do I reset it?

Accepted Answer

This happens to us all on a all too frequent basis. Thankfully this is easy to reset.
First go to member login

Then you will click Current Member Log In

Lastly you will select Forgot password and a link will be sent to your NEIFDA email account for your password reset.

Question 3

How do I cancel my membership?

Accepted Answer

Firstly, we are sorry to lose you as a member. 
These instructions will step you through the process without the awkward phone call. 
The best place to start is logging into your account.

Input your member email and password

Click on the down arrow next to your name and select My Subscriptions

Click on Cancel Subscription and you won't be charged for any further membership dues :(

Question 4

My credit card changed. How do I update my Membership Subscription Credit Card?

Accepted Answer

This commonly happens to us all. Here are the quick steps to update the credit card we have on file for your membership dues.
1st - Log in to your account.

Second - Click Log In and input your NEIFDA email account and password.

Next Click on the down arrow next to your user name and select My Subscriptions

Click Update Credit Card and input your new card information. This way your membership won't skip a beat!

Question 5

How do I update a saved credit card for Event Tickets?

Accepted Answer

Our website can securely store your credit card information so you do not need to input it each time you place an event order. 
Your credit card information is stored under your profile in the Wallet section. Here are instructions on how to access this.
1st - Log In into your membership account

2nd Login with your NEIFDA email and password credentials.

3rd Click on the down arrow next to your profile name and select My Wallet

If you haven't added a credit card yet, go ahead and select Add new card

Frequently asked questions

How do I access my Membership Discount?

I forgot my password. How do I reset it?

How do I cancel my membership?

My credit card changed. How do I update my Membership Subscription Credit Card?

How do I update a saved credit card for Event Tickets?